The Priority/Normal Queues page provides a window into the priority 0-7 subdirectories of the POA input queue in the post office. In the input queue, the POA processes incoming messages.
Displays the full path to the POA input queue (post_office_directory\wpcsout\ofs). The POA input queue is equivalent to the MTA output queue in the post office, so that messages flow from the MTA to the POA by passing through this directory.
Queue
Lists the contents of the 0-7 priority subdirectories in the POA input queue for the post office. Different types of messages are held in each priority subdirectory:
Priority 0: Busy Search requests on users in the post office
Priority 1: GroupWise® Remote client requests from GroupWise Remote users who belong to the post office; database recovery requests
Priority 2: High priority messages to recipients in the post office; administrative requests from ConsoleOne®
Priority 3: High priority status notification returning to senders in the post office
Priority 4: Normal priority messages to recipients in the post office
Priority 5: Normal priority status notifications returning to senders in the post office
Priority 6: Low priority messages to recipients in the post office; batch user moves
Priority 7: Low priority status notifications returning to senders in the post office
Click a priority subdirectory to list the message files it contains.
Count
Displays the number of messages that are currently waiting in each priority queue for delivery to recipients' mailboxes or for other processing by the POA. Typically, no messages are waiting unless the POA is backlogged. If the POA is backlogged, it stops counting at 2025 messages in each queue.
If the message queue is backlogged, you can use the Message File Processing Threads link on the Configuration page to increase the number of message file processing threads for the current POA session.
You can increase the standard number of message file processing threads in ConsoleOne (POA object > GroupWise tab > Agent Settings page > Message Handler Threads field). The default is 6; valid values range from 1 to 30.
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